AllNightITpcassistance042508

Do you have questions and/or problems with your Computer – AOL – The Internet – E-Mails - Windows, etc.? We have established an agreement with All Night I.T. Computer Assistance, one of our computer tech companies to answer any questions you may have concerning your Computer - The Internet – Windows - AOL, etc. FREE!

Just send your question to this E-Mail address up@allnightit.com and one of their technicians will answer back via your E-Mail address FREE! We have found that most of the problems www.overthehillcarpeople.com experience can be resolved by All Night I.T. Computer Assistance via the Internet and/or telephone/E-Mail.

Questions will be answered FREE! If further work is required, you will be quoted a reasonable price as a visitor or member of www.overthehillcarpeople.com . It will be your decision to continue any work required. Members Only will receive an extra 10% discount on all work performed!!!

Overthehillcarpeople.com has utilized this company’s service for several years and we suggest you give these folks a try. If you are not completely satisfied, please let us know immediately! We would appreciate a copy of your E-Mail question and/or any feedback you can provide.

Question:

On Fri, Jan 16, 2009 at 8:50 PM, <Jlambertspc@aol.com> wrote:

I was trying to use my brother's laptop, which has a wireless card, on my home wireless system, but it asked for a password to allow that computer onto the system.

I am the administrator that secured the wireless system and could provide that password. However, it has been several years since I established that password and can't remember what it is. How can I retrieve this password off my system, since I am currently the owner/administrator, and am currently using the wireless on my laptop?

There must be somewhere I can look to retrieve this password?

Can you help me? I am currently using a Netgear Router model WGR 614.

Thanks,

John

Answer:

Hi John, the only way to gain access to that router is to reset it. That would give you a password of "password" and you could set it again to what you want it to be, of course you would also have to reconfigure your wireless security, but since you did that the first time that shouldn't be an issue.

Those routers are designed not to have a place to "see" the password anywhere, that's part of their hardened security features.

Hope this helps,

Matt

Question:

E-Mail:

On Thu, Dec 25, 2008 at 9:50 PM, Green Gator <gatorsden@com> wrote:

I use Outlook Express for my Email. I have a Florida computer and a different computer I use in Michigan. Is there a SIMPLE way to back up my address book and copy it from one computer to another? I use Windows XP.

Thank you,

T. Scharrer Retired Local 730

Answer:

Yes, there is. You can do the following:

1) Open Outlook Express Address Book

2) Roll your mouse over the menu item "File" then select "Export" then CLICK on "Address Book (WAB)

3) This will export your address book to one file that you can E-mail yourself before you leave.

When you export the file save it to "My Documents" or somewhere that you will know how to retrieve it from your email attachment browse window.

Then just send yourself an email, attach that address book to that email, and when you get to the "alternate" location you can go through the same process but:

Replace "Export" with "Import".

Let me know if you run into any problems.

Matt Ball
All Night I.T.
http://www.allnightit.com/

Question:
E-Mail:
I CANNOT GET YOUR WEB SITE up@allnightit.com to come up however i have a question i have the old dialup service and its slow like me but fits my needs 1 when i download email i get these new emails with picture and sound sometimes it takes me 1 hour to down load 1 email once it starts is their anyway i can cancel it and remove it from my email
one of the over the hill gang
charles
Answer:
Hello Charles,

The up@allnightit.com is not a web site. It is an E-Mail address to send your questions to for answers. I am sorry to say most of the problem is probably with your dial up service. Dial up is very, very slow when downloading pictures or videos. If you are in the middle of downloading an E-Mail and you decide you don't want to continue with the long wait log off of your E-Mail service and restart. This will probably be faster than waiting 1 hour for the E-Mail dial up service to finish. Please consider cable, it is very fast and you will enjoy the advantages.

Hope this helps!
Question Follow up:

From Charles To Jack:
THIS DOES NOT ANSWER MY QUESTION IF I LOG OF AND RESTART I AGAIN HAVE TO DOWN LOAD THE EMAIL I THEIR ANY WAY TO GET RID OF IT BEFORE I DOWN LOAD IT
THANKING YOU
Charles
Answer To Follow up:

Charles, this suggestion is from one of the technicians at All Night I. T. computer assistance, give it a try. Matt, thanks for your assistance!!!

Jack Dickinson
spoacdc1@aol.com
http://www.overthehillcarpeople.com/

Forward this along to Charles:
I have a question or two for Charles:

1) Are you accessing your E-mail using a web browser or a program like Outlook or Eudora, specifically designed to view E-mail?

2) Starpower.net is hosted by a company called RCN, that may be your dial up provider as well maybe? Anyway, it is their responsibility to trap spam and reject bad E-mails. I would contact them and let them know you have an unusually large amount of spam with attachments that are harming your computer.

3) You can login to webmail, which is accessed most likely from their website or the company you pay your dial up bill to, and then DELETE any E-mails you feel don't belong before you open them. You should be able to select a few and delete them without downloading any attachments. I can not vouch for their software nor can I walk you through it blindly but I do know all of the major services like Yahoo, Hotmail, Gmail, etc. all have ways you can view your E-mail without downloading any attachments, pictures, sounds, etc.

Hope this helps,

Matt B.
All Night I. T. computer assistance up@allnightit.com

Thanks, I had a chance to raise a question with them and a person by the name of Matt was very, very, helpful. So I thank you for showing me this resource. Joe

Question:
E-Mail:
I CANNOT GET YOUR WEB SITE up@allnightit.com to come up however i have a question i have the old dialup service and its slow like me but fits my needs 1 when i download email i get these new emails with picture and sound sometimes it takes me 1 hour to down load 1 email once it starts is their anyway i can cancel it and remove it from my email
one of the over the hill gang
charles
Answer:
Hello Charles,
The up@allnightit.com is not a web site. It is an E-Mail address to send your questions to for answers. I am sorry to say most of the problem is probably with your dial up service. Dial up is very, very slow when downloading pictures or videos. If you are in the middle of downloading an E-Mail and you decide you don't want to continue with the long wait log off of your E-Mail service and restart. This will probably be faster than waiting 1 hour for the E-Mail dial up service to finish. Please consider cable, it is very fast and you will enjoy the advantages.

Hope this helps!
Question Follow up:

3) You can login to webmail, which is accessed most likely from their website or the company you pay your dial up bill to, and then DELETE any E-mails you feel don't belong before you open them. You should be able to select a few and delete them without downloading any attachments. I can not vouch for their software nor can I walk you through it blindly but I do know all of the major services like Yahoo, Hotmail, Gmail, etc. all have ways you can view your E-mail without downloading any attachments, pictures, sounds, etc.

Thanks for the service you are providing to Over The Hill Car members. Bill

Jack, FYI, I received this nice informative reply yesterday. This is a nice perk OTHCP is offering

- Bill -

Answer: From: Matt Ball up@allnightit.com
Date: Mar 17, 2008 8:29 PM
Subject: Questions Answered
To: Bill

Hey Bill, sorry for the delay but without further adue (sp?) here is what we think:

What are Ads Ons and what are their benefits

These are usually designed to provide some additional functionality through a website that you can benefit from. For example, Microsoft always installs a "plugin" when doing updates so it can have permission to add files to your computer. Many bank sites use these to verify computers and provide additional security. Alternately many adult websites will try to install a plugin that will allow them to advertise to you and track your website search patterns to profit from you. So, in short you should be careful about what ad-ons or plugins that you allow to be installed on your computer. If you have a question about a website that you can not visit, please send it to me and I'll find out why.

Problems if I disable some

Troubleshoot. Turn one off and check your major websites...banking, overthehillcarpeople.com (login to be sure), E-mail sites, etc. If you see problems you will need to turn it back on, check google for the names of the ad-ons and you most likely find exactly what they do and are dependant upon to run.

How can I identify what to disable?

Google is by far the best resource for getting specific information about ad-ons, plugins, active-x functions, etc. Just ask a question to google just like you would to me in person and you'll find somebody else has probably asked it and gotten the answer. Shorten your question one word at a time if you get jarbled results.

For all other question or concerns please don't hesitate to save my E-mail in your contact for future reference!

Matt B.
All Night I.T. Computer Assistance
up@allnightit.com

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------